UX research · UI design · Design systems · Zürich

UX design agency in Zürich

UI/UX design for Zürich companies: research, tested prototypes, UI and design systems, accessible to WCAG 2.2 AA. Meet us at our office at Hardstrasse 201.

  • Custom quote after a brief
  • No sales pitch

Company-wide: 4.9+ on Clutch250+ brands10 offices

Quick answer

UnFoldMart is a UX and UI design agency with an office at Hardstrasse 201, 8005 Zürich. We do UX research and audits, user flows, wireframes, tested prototypes, UI design and design systems for apps, SaaS products and internal tools, designed to WCAG 2.2 AA with the revised FADP in mind. Meet us in person or by video; the first call can be in German. Pricing is a custom quote after a short brief and a free 30-minute call.

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Key facts

UnFoldMart UI/UX design in Zürich: key facts
ServiceUI/UX and product design: UX research and audits, user flows, wireframes and tested prototypes, UI design, design systems in Figma, accessibility to WCAG 2.2 AA, developer handoff
CompanyUnFoldMart
OfficeHardstrasse 201, 8005 Zürich, Switzerland
MeetingsIn person at our Zürich office or by video
LanguagesFirst call and project calls by video, in English
Time zoneCentral European Time (CET/CEST); project teams are led from our international offices
Typical timelineResearch and audit 1–3 weeks · structure and flows 1–2 weeks · prototype and testing 1–3 weeks · UI and design system 2–6 weeks (ranges, not guarantees)
PricingCustom quote after a short brief: fixed-scope project, ongoing design support or a UX audit first. No price list.
BookingFree 30-minute video call ↗
Company-wide10 offices in 10 markets · 250+ brands · 500+ projects · 4.9+ on Clutch · 8 working languages · Webflow Certified Partner

UX and UI design for Zürich companies

Zürich is Switzerland's largest city and financial centre, home to banks, insurers, wealth managers and a strong tech and life-sciences scene. Products here often serve users in several languages, with high expectations on quality and privacy.

Zürich at a glance

  • IndustriesBanking, insurance, wealth management, life sciences, tech
  • Data lawRevised FADP (nDSG); FINMA rules for financial firms
  • PaymentsTWINT, cards, Apple Pay, Google Pay, QR-bill
  • LanguagesGerman, with French and Italian across Switzerland; English in business
  • Time zoneCET in winter, CEST in summer

Banking, insurance and wealth management

Client portals and advisor tools that make complex information easy to read.

Life sciences and health

Clear, careful interfaces for research, clinical and patient-facing tools.

Tech and SaaS

Product UX and design systems for teams shipping often.

What our UX designers in Zürich do

UX research, app and web app design, UI design and design systems, in German, English, French and Italian layouts.

UX research

Interviews, analytics, support tickets.

UX audit

Your product reviewed, issues ranked.

Flows and structure

Information architecture, key journeys.

Wireframes and prototypes

Clickable, tested before build.

UI design

Every screen and state.

Design systems

Figma components, in step with code.

UX audit, redesign or design system?

Three common ways to start. We recommend one after the first call, based on your product and goals.

UX auditRedesignDesign system
You getRanked usability and accessibility issuesNew flows, prototype and final UIFigma components, tokens and usage rules
Best whenYou need to know what to fix firstThe product is hard to use or out of dateSeveral teams design and build in parallel
ResearchExpert review plus your dataInterviews and usability testsAudit of existing screens and code
Typical startFastest startAfter research and scopeAlongside or after a redesign

Products we design

Common product types; illustrative screens, not client work.

SaaS dashboards

Data people can act on.

Mobile apps

iOS and Android screens.

Booking and checkout

Fewer steps to done.

Designing AI features?Interfaces people can check.
  • Chat interfaces
  • Review and approval
  • Clear AI labels
  • Feedback controls
AI agent development ↗

How we work

Five steps, tested with users before anything is built.

  1. 1ResearchInterviews, analytics, audit
  2. 2FlowsStructure and wireframes
  3. 3Prototype and testWith real users
  4. 4UI and handoffDesign system, specs

Timeline

PhaseTypical durationYou get
Research and audit1 to 3 weeksResearch findings and ranked UX issues
Structure and flows1 to 2 weeksUser flows and wireframes
Prototype and test1 to 3 weeksTested clickable prototype
UI and design system2 to 6 weeks, by screen countFinal UI, every screen and state, design system
Handoff and build supportDuring build, as agreedSpecs, tokens and design review during build

Typical ranges in weeks, not a guarantee.

Designed to WCAG 2.2 AA

Our default target, specified in every design. Full conformance also depends on the build; we review it with your developers.

  • Colour contrastSC 1.4.3
  • Visible focusSC 2.4.7
  • Target sizeSC 2.5.8
  • Text alternativesSC 1.1.1
  • Keyboard pathsSC 2.1.1
  • WCAG 2.2 (W3C) ↗Source

How to choose a UX design agency in Zürich

Six checks before you sign, whoever you hire.

  1. Research before pixels

    Ask how they find out where users get stuck: interviews, analytics, usability tests.

    UnFoldMart: Research and audit come first, sized to your questions.

  2. Accessibility built in

    Ask which standard they design to and how they document it.

    UnFoldMart: WCAG 2.2 AA by default, noted in every design.

  3. A tested prototype

    A clickable prototype tested with real users before development starts.

    UnFoldMart: Prototype and test rounds before handoff.

  4. A design system, not just screens

    Reusable components and rules, so new screens stay consistent.

    UnFoldMart: Figma components and tokens, in step with code.

  5. Developer handoff

    Specs your developers can build from, and a review of the build.

    UnFoldMart: Specs, annotations and build review.

  6. Ownership of the files

    Who owns the Figma files, research and components at the end.

    UnFoldMart: All design files are yours.

UX agency, freelance designer or in-house team?

UX agencyFreelance designerIn-house team
SkillsResearch, UX, UI and design systems in one teamUsually one specialismThe roles you hire
StartAfter scope and quoteOften quickAfter hiring
ContinuityTeam covers absences and handoverDepends on one personHigh while the team stays
Your management effortLow to mediumMedium to highHigh
Cost modelProject quote or monthly supportHourly or daily rateSalaries, hiring and tools
Best forA full product or redesignA defined, smaller taskA long-term core product

What affects the cost

No price list. Your quote depends on these factors.

  • Journeys and screensHow many, how complex.
  • Research depthInterviews, test rounds.
  • PlatformsWeb, iOS, Android.
  • Design systemNew, or extend yours.
  • TimelineYour release date.
  • Language versionsDesigning for German, French, Italian and English text lengths adds design and review time.

Ways to work with us

Fixed-scope project

A new product or a redesign.

Ongoing design support

Monthly, alongside your developers.

UX audit first

Ranked issues you can use anywhere.

How quoting works

  1. Short briefYour product and users.
  2. Free 30-minute callBy video, in English.
  3. Written estimateScope, timeline, price.
  4. You decideNo obligation.

Recent UI/UX work

Two client websites where we designed the UI/UX.

Aytrus

Singapore · Luxury candles
Minimal, mobile-first UI and UX for a new luxury brand's Shopify store.

Read the case study ↗

Re-Twin Energy

Germany · Energy
The entire UI/UX design for their website.

Your product next?

Show us your product or idea in a free 30-minute call; we suggest where to start and quote in writing.

Book a free call ↗

Privacy and accessibility in Switzerland

This is general information, not legal advice. Your legal adviser has the final word.

Revised FADP (nDSG)

The revised Federal Act on Data Protection has applied since 1 September 2023. It requires privacy by design and by default and clear privacy notices. We design forms, consent and notices to match, and the GDPR too when you also serve users in the EU.

Official source: FADP (fedlex.admin.ch) ↗

European Accessibility Act for EU customers

Swiss companies that offer covered consumer services, such as e-commerce or banking, to customers in the EU fall under the European Accessibility Act, applied by EU countries since 28 June 2025. We design to WCAG 2.2 AA.

Official source: Directive (EU) 2019/882 (EUR-Lex) ↗

FDPIC guidance

The Federal Data Protection and Information Commissioner (FDPIC) supervises data protection in Switzerland and publishes guidance for companies, which we follow when designing consent and data flows.

Official source: FDPIC (edoeb.admin.ch) ↗

Public standards we design to

Working with us from Zürich

One dedicated team; projects are led by UnFoldMart from our international offices.

Our Zürich office

Hardstrasse 201, 8005 Zürich

In person or by video

Meet the team at our office or work with us by video.

Language

Calls and project work in English.

Time zone: Central European Time (CET/CEST)

Zürich · local time--:--CET / CEST
ZürichFrankfurt office --:--

Office-hours overlap: –

09:00–18:00 local time in both offices. Same time zone as our Frankfurt, Amsterdam, Paris, Madrid and Warsaw offices.

Clutch4.9+Company-wide ratingSee our Clutch profile ↗

Company-wide figures across all our services, not only UI/UX projects.

10offices in 10 markets
250+brands worked with
500+projects delivered
8working languages
  • Zürich · in person
  • Frankfurt · in person
  • London
  • Amsterdam
  • Paris
  • Madrid
  • Warsaw
  • Singapore
  • Vancouver
  • Gurugram

Frequently asked questions

UI/UX design in Zürich: before you book a call.

Yes. Our Zürich office is at Hardstrasse 201, 8005 Zürich. You can meet the team there in person or work with us by video; workshops and design reviews work well in either format.

Pricing is custom. It depends on the number of journeys and screens, research depth, platforms, whether you need a new design system and your timeline. After a short brief and a free 30-minute call, you get a written estimate.

Typically: research and audit 1 to 3 weeks, structure and flows 1 to 2 weeks, prototype and testing 1 to 3 weeks, UI and design system 2 to 6 weeks depending on screen count. These are ranges, not guarantees.

UX design is how a product works: structure, flows and how easily people finish tasks. UI design is how it looks: layout, type, colour and components. We do both, starting with UX.

Yes. WCAG 2.2 level AA is our default target, specified in every design, which helps you meet rules such as the European Accessibility Act when you serve EU customers. Full conformance also depends on the build, so we review it with your developers.

Yes: our app development team can build it, or we hand over specs and design tokens to your developers and review the build with them. Projects are led by UnFoldMart from our international offices.

Yes. We design layouts that work for German, French, Italian and English text, and set up the design system so adding a language is a content task, not a redesign.

Yes. Zürich is one of our two offices with in-person meetings, at Hardstrasse 201. Workshops and design reviews can also run by video.

We design for privacy by default: clear notices, real consent choices and forms that only ask for what a task needs, in line with the revised FADP. Your legal adviser has the final word.

Yes. The free first call can be in German on our German page; project calls are in English. Designs can be delivered in German and English.

Free 30-minute call

Making your product easier to use in Zürich?

Show us your product or your idea; we suggest where to start and quote in writing.

Or pick a time right here

Open the calendar in a new tab ↗