UX design agency in Vienna
UX design for Vienna companies: research, tested prototypes, UI and design systems in German and English, accessible to WCAG 2.2 AA. Served from our Zürich office, by video or in person there.
- Custom quote after a brief
- No sales pitch
Company-wide:★★★★★ 4.9+ on Clutch·250+ brands·10 offices
UnFoldMart is a UX design agency. We serve Vienna from our office in Zürich (Hardstrasse 201, 8005 Zürich), about 590 km away; we have no office in Vienna. We do UX research and audits, user flows, wireframes, tested prototypes, UI design and design systems for apps, portals, SaaS products and internal tools, designed to WCAG 2.2 AA with Austria's Accessibility Act (BaFG) and the GDPR in mind. Meet us in person at our Zürich office or at any of our 10 offices, or by video. The first call can be in German. Pricing is a custom quote after a short brief and a free 30-minute call.
Last updated:
Key facts
| Service | UI/UX and product design: UX research and audits, user flows, wireframes and tested prototypes, UI design, design systems in Figma, accessibility to WCAG 2.2 AA, developer handoff |
|---|---|
| Company | UnFoldMart |
| Serving office | Zürich: Hardstrasse 201, 8005 Zürich, Switzerland · about 590 km from Vienna · no office in Vienna |
| Meetings | Meet us in person at our Zürich office or at any of our 10 offices, or by video. |
| Languages | First call by video in English or German; project calls in English |
| Time zone | Central European Time (CET/CEST); project teams are led from our international offices |
| Typical timeline | Research and audit 1–3 weeks · structure and flows 1–2 weeks · prototype and testing 1–3 weeks · UI and design system 2–6 weeks (ranges, not guarantees) |
| Pricing | Custom quote after a short brief: fixed-scope project, ongoing design support or a UX audit first. No price list. |
| Booking | Free 30-minute video call ↗ |
| Company-wide | 10 offices in 10 markets · 250+ brands · 500+ projects · 4.9+ on Clutch · 8 working languages · Webflow Certified Partner |
UX design for Vienna companies
Vienna is Austria's capital and its cultural, economic and political centre, with just over two million inhabitants. Private services provide most jobs, many international companies run their Central and Eastern European business from here, and life sciences are a major research sector.
Vienna at a glance
- IndustriesServices, regional business for CEE, life sciences, public sector
- Rules we design forAustria's Accessibility Act (BaFG) and the GDPR
- Serving officeZürich, about 590 km
- Design languagesGerman and English
- Time zoneCET / CEST
Regional hubs for Central and Eastern Europe
Portals and internal tools used by teams in several countries and languages.
Life sciences and health
Clear, careful interfaces for research, clinical and patient-facing tools.
Services and finance
Onboarding and account journeys that are clear and accessible.
What our UX designers do for Vienna teams
UX research, app and web app design, UI design and design systems, in German and English.
UX research
Interviews, analytics, support tickets.
UX audit
Your product reviewed, issues ranked.
Flows and structure
Information architecture, key journeys.
Wireframes and prototypes
Clickable, tested before build.
UI design
Every screen and state.
Design systems
Figma components, in step with code.
UX audit, redesign or design system?
Three common ways to start. We recommend one after the first call, based on your product and goals.
| UX audit | Redesign | Design system | |
|---|---|---|---|
| You get | Ranked usability and accessibility issues | New flows, prototype and final UI | Figma components, tokens and usage rules |
| Best when | You need to know what to fix first | The product is hard to use or out of date | Several teams design and build in parallel |
| Research | Expert review plus your data | Interviews and usability tests | Audit of existing screens and code |
| Typical start | Fastest start | After research and scope | Alongside or after a redesign |
Products we design
Common product types; illustrative screens, not client work.
SaaS dashboards
Data people can act on.
Mobile apps
iOS and Android screens.
Booking and checkout
Fewer steps to done.
- Chat interfaces
- Review and approval
- Clear AI labels
- Feedback controls
How we work
Four steps, tested with users before anything is built.
- 1ResearchInterviews, analytics, audit
- 2FlowsStructure and wireframes
- 3Prototype and testWith real users
- 4UI and handoffDesign system, specs
Timeline
| Phase | Typical duration | You get |
|---|---|---|
| Research and audit | 1 to 3 weeks | Research findings and ranked UX issues |
| Structure and flows | 1 to 2 weeks | User flows and wireframes |
| Prototype and test | 1 to 3 weeks | Tested clickable prototype |
| UI and design system | 2 to 6 weeks, by screen count | Final UI, every screen and state, design system |
| Handoff and build support | During build, as agreed | Specs, tokens and design review during build |
Typical ranges in weeks, not a guarantee.
Designed to WCAG 2.2 AA
Our default target, specified in every design. Full conformance also depends on the build; we review it with your developers.
- Colour contrastSC 1.4.3
- Visible focusSC 2.4.7
- Target sizeSC 2.5.8
- Text alternativesSC 1.1.1
- Keyboard pathsSC 2.1.1
- WCAG 2.2 (W3C) ↗Source
How to choose a UX design agency in Vienna
Six checks before you sign, whoever you hire.
Research before pixels
Ask how they find out where users get stuck: interviews, analytics, usability tests.
UnFoldMart: Research and audit come first, sized to your questions.
Accessibility built in
Ask which standard they design to and how they document it.
UnFoldMart: WCAG 2.2 AA by default, noted in every design.
A tested prototype
A clickable prototype tested with real users before development starts.
UnFoldMart: Prototype and test rounds before handoff.
A design system, not just screens
Reusable components and rules, so new screens stay consistent.
UnFoldMart: Figma components and tokens, in step with code.
Developer handoff
Specs your developers can build from, and a review of the build.
UnFoldMart: Specs, annotations and build review.
Ownership of the files
Who owns the Figma files, research and components at the end.
UnFoldMart: All design files are yours.
UX agency, freelance designer or in-house team?
| UX agency | Freelance designer | In-house team | |
|---|---|---|---|
| Skills | Research, UX, UI and design systems in one team | Usually one specialism | The roles you hire |
| Start | After scope and quote | Often quick | After hiring |
| Continuity | Team covers absences and handover | Depends on one person | High while the team stays |
| Your management effort | Low to medium | Medium to high | High |
| Cost model | Project quote or monthly support | Hourly or daily rate | Salaries, hiring and tools |
| Best for | A full product or redesign | A defined, smaller task | A long-term core product |
What affects the cost
No price list. Your quote depends on these factors.
- Journeys and screensHow many, how complex.
- Research depthInterviews, test rounds.
- PlatformsWeb, iOS, Android.
- Design systemNew, or extend yours.
- TimelineYour release date.
- Languages and marketsGerman and English versions, or more Central and Eastern European markets, add design and review time.
Ways to work with us
Fixed-scope project
A new product or a redesign.
Ongoing design support
Monthly, alongside your developers.
UX audit first
Ranked issues you can use anywhere.
How quoting works
- Short briefYour product and users.
- Free 30-minute callBy video, in English.
- Written estimateScope, timeline, price.
- You decideNo obligation.
Recent UI/UX work
Two client websites where we designed the UI/UX.
Aytrus
Singapore · Luxury candles
Minimal, mobile-first UI and UX for a new luxury brand's Shopify store.
Re-Twin Energy
Germany · Energy
The entire UI/UX design for their website.
Your product next?
Show us your product or idea in a free 30-minute call; we suggest where to start and quote in writing.
Book a free call ↗Accessibility and privacy in Austria
This is general information, not legal advice. Your legal adviser has the final word.
Accessibility Act (BaFG)
Austria implemented the European Accessibility Act through the Barrierefreiheitsgesetz (BaFG), which applies from 28 June 2025 to many products and services, such as consumer banking and e-commerce. We design to WCAG 2.2 AA and document accessibility decisions.
Official source: BaFG (sozialministerium.gv.at) ↗Web Accessibility Act for public bodies
Austria's Web-Zugänglichkeits-Gesetz requires federal public websites to be accessible. If you work for or with the public sector, we design to its requirements.
Official source: Accessibility in Austria (sozialministerium.gv.at) ↗GDPR and the Austrian Data Protection Authority
The GDPR sets the rules for personal data across the EU; the Austrian Data Protection Authority (Datenschutzbehörde) supervises them in Austria. We design forms, consent and privacy notices that are clear and collect only what a journey needs.
Official source: Datenschutzbehörde (dsb.gv.at) ↗Public standards we design to
Working with us from Vienna
One dedicated team; projects are led by UnFoldMart from our international offices.
Served from our Zürich office
Hardstrasse 201, 8005 Zürich, Switzerland, about 590 km from Vienna. We have no office in Vienna.
In person or by video
Meet us in person at our Zürich office or at any of our 10 offices, or by video.
Language
First call in English or German; project calls in English.
Time zone: Central European Time (CET/CEST)
Working-hours overlap: –
Overlap of 09:00–18:00 local time in Vienna and at our Zürich office. Same time zone as our Zürich office.
Company-wide figures across all our services, not only UI/UX projects.
- Frankfurt · in person
- Zürich · in person
- London · in person
- Amsterdam · in person
- Paris · in person
- Madrid · in person
- Warsaw · in person
- Singapore · in person
- Vancouver · in person
- Gurugram · in person
Frequently asked questions
UI/UX design in Vienna: before you book a call.
Do you have a UI/UX design office in Vienna?
No. We have no office in Vienna. We serve Vienna from our office in Zürich (Hardstrasse 201, 8005 Zürich), about 590 km away. Meet us in person at our Zürich office or at any of our 10 offices, or by video. Workshops, research sessions, design reviews and weekly check-ins run in English.
How much does UI/UX design cost in Vienna?
Pricing is custom. It depends on the number of journeys and screens, research depth, platforms, whether you need a new design system and your timeline. After a short brief and a free 30-minute call, you get a written estimate.
How long does a UI/UX design project take?
Typically: research and audit 1 to 3 weeks, structure and flows 1 to 2 weeks, prototype and testing 1 to 3 weeks, UI and design system 2 to 6 weeks depending on screen count. These are ranges, not guarantees.
What is the difference between UI and UX design?
UX design is how a product works: structure, flows and how easily people finish tasks. UI design is how it looks: layout, type, colour and components. We do both, starting with UX.
Will our design be accessible?
Yes. WCAG 2.2 level AA is our default target, specified in every design, which helps you meet rules such as Austria's Accessibility Act (BaFG). Full conformance also depends on the build, so we review it with your developers.
Can you also build what you design?
Yes: our app development team can build it, or we hand over specs and design tokens to your developers and review the build with them. Projects are led by UnFoldMart from our international offices.
Can we meet in person?
Yes. Meet us in person at our Zürich office or at any of our 10 offices, or by video. Zürich is about 590 km from Vienna.
Can the first call be in German?
Yes. The free first call can be in German on our German page; project calls are in English. Designs can be delivered in German and English.
Does our product have to be accessible under the BaFG?
If your website or app is part of a service the BaFG covers, such as consumer banking or e-commerce, its requirements apply from 28 June 2025. We design to WCAG 2.2 AA; your legal adviser confirms whether and how the law applies to you.
Can you design for users across Central and Eastern Europe?
Yes. We design one system that works across markets, with room for local languages and formats, and our Zürich office works in the same time zone as Vienna.
Making your product easier to use in Vienna?
Show us your product or your idea; we suggest where to start and quote in writing.