UX agency in San Francisco
UX and product design for San Francisco start-ups and tech companies: research, tested prototypes, UI and design systems, accessible to WCAG 2.2 AA. Served from our Vancouver office, by video or in person there.
- Custom quote after a brief
- No sales pitch
Company-wide:★★★★★ 4.9+ on Clutch·250+ brands·10 offices
UnFoldMart is a UX agency. We serve San Francisco from our office in Vancouver (555 Burrard St, Vancouver, BC V7X 1M8), about 1,300 km away; we have no office in San Francisco. We do UX research and audits, user flows, wireframes, tested prototypes, UI design and design systems for SaaS, fintech, AI and consumer apps, designed to WCAG 2.2 AA with the ADA and California's CCPA in mind. Meet us in person at our Vancouver office or at any of our 10 offices, or by video. Pricing is a custom quote after a short brief and a free 30-minute call.
Last updated:
Key facts
| Service | UI/UX and product design: UX research and audits, user flows, wireframes and tested prototypes, UI design, design systems in Figma, accessibility to WCAG 2.2 AA, developer handoff |
|---|---|
| Company | UnFoldMart |
| Serving office | Vancouver: 555 Burrard St, Vancouver, BC V7X 1M8, Canada · about 1,300 km from San Francisco · no office in San Francisco |
| Meetings | Meet us in person at our Vancouver office or at any of our 10 offices, or by video. |
| Languages | First call and project calls by video, in English |
| Time zone | Pacific Time (PT); project teams are led from our international offices |
| Typical timeline | Research and audit 1–3 weeks · structure and flows 1–2 weeks · prototype and testing 1–3 weeks · UI and design system 2–6 weeks (ranges, not guarantees) |
| Pricing | Custom quote after a short brief: fixed-scope project, ongoing design support or a UX audit first. No price list. |
| Booking | Free 30-minute video call ↗ |
| Company-wide | 10 offices in 10 markets · 250+ brands · 500+ projects · 4.9+ on Clutch · 8 working languages · Webflow Certified Partner |
UX and product design for San Francisco companies
San Francisco is a global centre for technology and finance. Since the 1990s its economy has grown in high tech, biotechnology and medical research, and many venture capital firms and start-ups are based here.
San Francisco at a glance
- IndustriesTech and start-ups, finance and venture capital, biotech
- Rules we design forThe ADA and California's CCPA
- Serving officeVancouver, about 1,300 km
- Design languagesEnglish and Spanish
- Time zonePST / PDT
Tech start-ups and SaaS
Product UX, onboarding and design systems for teams that ship every week.
Finance and fintech
Onboarding and payment flows that are clear and easy to trust.
Biotech and medical research
Clear interfaces for complex data, research and clinical tools.
What our product designers do for San Francisco teams
UX research, app and web app design, UI design and design systems for fast-moving products.
UX research
Interviews, analytics, support tickets.
UX audit
Your product reviewed, issues ranked.
Flows and structure
Information architecture, key journeys.
Wireframes and prototypes
Clickable, tested before build.
UI design
Every screen and state.
Design systems
Figma components, in step with code.
UX audit, redesign or design system?
Three common ways to start. We recommend one after the first call, based on your product and goals.
| UX audit | Redesign | Design system | |
|---|---|---|---|
| You get | Ranked usability and accessibility issues | New flows, prototype and final UI | Figma components, tokens and usage rules |
| Best when | You need to know what to fix first | The product is hard to use or out of date | Several teams design and build in parallel |
| Research | Expert review plus your data | Interviews and usability tests | Audit of existing screens and code |
| Typical start | Fastest start | After research and scope | Alongside or after a redesign |
Products we design
Common product types; illustrative screens, not client work.
SaaS dashboards
Data people can act on.
Mobile apps
iOS and Android screens.
Booking and checkout
Fewer steps to done.
- Chat interfaces
- Review and approval
- Clear AI labels
- Feedback controls
How we work
Four steps, tested with users before anything is built.
- 1ResearchInterviews, analytics, audit
- 2FlowsStructure and wireframes
- 3Prototype and testWith real users
- 4UI and handoffDesign system, specs
Timeline
| Phase | Typical duration | You get |
|---|---|---|
| Research and audit | 1 to 3 weeks | Research findings and ranked UX issues |
| Structure and flows | 1 to 2 weeks | User flows and wireframes |
| Prototype and test | 1 to 3 weeks | Tested clickable prototype |
| UI and design system | 2 to 6 weeks, by screen count | Final UI, every screen and state, design system |
| Handoff and build support | During build, as agreed | Specs, tokens and design review during build |
Typical ranges in weeks, not a guarantee.
Designed to WCAG 2.2 AA
Our default target, specified in every design. Full conformance also depends on the build; we review it with your developers.
- Colour contrastSC 1.4.3
- Visible focusSC 2.4.7
- Target sizeSC 2.5.8
- Text alternativesSC 1.1.1
- Keyboard pathsSC 2.1.1
- WCAG 2.2 (W3C) ↗Source
How to choose a UX agency in San Francisco
Six checks before you sign, whoever you hire.
Research before pixels
Ask how they find out where users get stuck: interviews, analytics, usability tests.
UnFoldMart: Research and audit come first, sized to your questions.
Accessibility built in
Ask which standard they design to and how they document it.
UnFoldMart: WCAG 2.2 AA by default, noted in every design.
A tested prototype
A clickable prototype tested with real users before development starts.
UnFoldMart: Prototype and test rounds before handoff.
A design system, not just screens
Reusable components and rules, so new screens stay consistent.
UnFoldMart: Figma components and tokens, in step with code.
Developer handoff
Specs your developers can build from, and a review of the build.
UnFoldMart: Specs, annotations and build review.
Ownership of the files
Who owns the Figma files, research and components at the end.
UnFoldMart: All design files are yours.
UX agency, freelance designer or in-house team?
| UX agency | Freelance designer | In-house team | |
|---|---|---|---|
| Skills | Research, UX, UI and design systems in one team | Usually one specialism | The roles you hire |
| Start | After scope and quote | Often quick | After hiring |
| Continuity | Team covers absences and handover | Depends on one person | High while the team stays |
| Your management effort | Low to medium | Medium to high | High |
| Cost model | Project quote or monthly support | Hourly or daily rate | Salaries, hiring and tools |
| Best for | A full product or redesign | A defined, smaller task | A long-term core product |
What affects the cost
No price list. Your quote depends on these factors.
- Journeys and screensHow many, how complex.
- Research depthInterviews, test rounds.
- PlatformsWeb, iOS, Android.
- Design systemNew, or extend yours.
- TimelineYour release date.
- Speed and iterationWeekly releases and several test rounds add design and research time.
Ways to work with us
Fixed-scope project
A new product or a redesign.
Ongoing design support
Monthly, alongside your developers.
UX audit first
Ranked issues you can use anywhere.
How quoting works
- Short briefYour product and users.
- Free 30-minute callBy video, in English.
- Written estimateScope, timeline, price.
- You decideNo obligation.
Recent UI/UX work
Two client websites where we designed the UI/UX.
Aytrus
Singapore · Luxury candles
Minimal, mobile-first UI and UX for a new luxury brand's Shopify store.
Re-Twin Energy
Germany · Energy
The entire UI/UX design for their website.
Your product next?
Show us your product or idea in a free 30-minute call; we suggest where to start and quote in writing.
Book a free call ↗Accessibility and privacy for California products
This is general information, not legal advice. Your legal adviser has the final word.
ADA and web accessibility
The U.S. Department of Justice's guidance explains how businesses open to the public can make their websites accessible to people with disabilities as the Americans with Disabilities Act requires, and points to WCAG as helpful guidance. We design to WCAG 2.2 AA.
Official source: Web guidance (ada.gov) ↗CCPA and CPRA
The California Consumer Privacy Act, amended by the CPRA, gives Californians rights such as knowing, deleting and opting out of the sale or sharing of their personal information. We design privacy choices that are clear and easy to use.
Official source: CCPA (oag.ca.gov) ↗California Privacy Protection Agency
The California Privacy Protection Agency (CPPA) works on California's privacy law and publishes information for businesses, which we follow when designing consent and privacy settings.
Official source: cppa.ca.gov ↗Public standards we design to
Working with us from San Francisco
One dedicated team; projects are led by UnFoldMart from our international offices.
Served from our Vancouver office
555 Burrard St, Vancouver, BC V7X 1M8, Canada, about 1,300 km from San Francisco. We have no office in San Francisco.
In person or by video
Meet us in person at our Vancouver office or at any of our 10 offices, or by video.
Language
Calls and project work in English.
Time zone: Pacific Time (PT)
Working-hours overlap: –
Overlap of 09:00–18:00 local time in San Francisco and at our Vancouver office. Vancouver is 1 hour ahead of San Francisco in winter and has the same time in summer.
Company-wide figures across all our services, not only UI/UX projects.
- Frankfurt · in person
- Zürich · in person
- London · in person
- Amsterdam · in person
- Paris · in person
- Madrid · in person
- Warsaw · in person
- Singapore · in person
- Vancouver · in person
- Gurugram · in person
Frequently asked questions
UI/UX design in San Francisco: before you book a call.
Do you have a UI/UX design office in San Francisco?
No. We have no office in San Francisco. We serve San Francisco from our office in Vancouver (555 Burrard St, Vancouver, BC V7X 1M8), about 1,300 km away. Meet us in person at our Vancouver office or at any of our 10 offices, or by video. Workshops, research sessions, design reviews and weekly check-ins run in English.
How much does UI/UX design cost in San Francisco?
Pricing is custom. It depends on the number of journeys and screens, research depth, platforms, whether you need a new design system and your timeline. After a short brief and a free 30-minute call, you get a written estimate.
How long does a UI/UX design project take?
Typically: research and audit 1 to 3 weeks, structure and flows 1 to 2 weeks, prototype and testing 1 to 3 weeks, UI and design system 2 to 6 weeks depending on screen count. These are ranges, not guarantees.
What is the difference between UI and UX design?
UX design is how a product works: structure, flows and how easily people finish tasks. UI design is how it looks: layout, type, colour and components. We do both, starting with UX.
Will our design be accessible?
Yes. WCAG 2.2 level AA is our default target, specified in every design, which helps you meet rules such as the ADA. Full conformance also depends on the build, so we review it with your developers.
Can you also build what you design?
Yes: our app development team can build it, or we hand over specs and design tokens to your developers and review the build with them. Projects are led by UnFoldMart from our international offices.
How do you design privacy choices for California users?
We design opt-out and privacy settings that are clear, easy to find and as easy to use as accepting, in line with the CCPA. Your privacy team confirms the wording.
Do you work with start-ups?
Yes. We can start with a UX audit or a tested prototype, then grow a design system as your product grows. You get a written quote after a short brief.
How do we work across time zones?
Our nearest office is in Vancouver, which is 1 hour ahead of San Francisco in winter and has the same time in summer, so review calls fit your working day.
Who works on our project, and how do we communicate?
A small dedicated team, led by UnFoldMart from our international offices. Calls are by video in English, with design reviews in Figma at each step.
Making your product easier to use in San Francisco?
Show us your product or your idea; we suggest where to start and quote in writing.