AI agent development company in Amsterdam
Custom AI agents for Amsterdam companies, connected to your tools, kept under human control and built with the EU AI Act and GDPR in mind.
- Custom quote after a brief
- No sales pitch
Company-wide:★★★★★ 4.9+ on Clutch·250+ brands·10 offices
UnFoldMart is an AI agent development company with an office at Basisweg 10, 1043 AP Amsterdam. We build custom AI agents, knowledge assistants and multi-step workflows for Amsterdam companies, with the EU AI Act and GDPR in mind, with human approval, logging and testing built in; agents can run in your own cloud account. Meetings are by video, in English. Pricing is a custom quote after a short brief and a free 30-minute call.
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Key facts
| Service | Custom AI agents: task agents, knowledge assistants, integrations (CRM, helpdesk, databases, APIs, MCP), multi-step workflows, testing and monitoring |
|---|---|
| Company | UnFoldMart |
| Office | Basisweg 10, 1043 AP Amsterdam, Netherlands |
| Meetings | By video (in-person meetings only at our Frankfurt and Zürich offices) |
| Languages | First call in English; project calls by video in English |
| Time zone | Central European Time (CET/CEST); projects are led from our international offices |
| Control | Human approval before actions, every step logged, test sets from your own cases; agents can run in your own cloud account |
| Typical timeline | Use-case and data review 1–2 weeks · prototype 2–4 weeks · pilot 3–6 weeks · production rollout 2–6 weeks (ranges, not guarantees) |
| Pricing | Custom quote after a short brief: prototype, fixed-scope pilot or ongoing agent team. Model and hosting costs are billed by your providers. No price list. |
| Booking | Free 30-minute video call ↗ |
| Company-wide | 10 offices in 10 markets · 250+ brands · 500+ projects · 4.9+ on Clutch · 8 working languages |
AI agents for Amsterdam businesses
Amsterdam is a base for many international companies, a busy start-up scene and many e-commerce and payments firms. Teams here often work in English while customers write in Dutch, so agents need to handle both.
Amsterdam at a glance
- IndustriesE-commerce, fintech and payments, SaaS, logistics, travel, media
- Data lawGDPR and the Dutch implementation act (UAVG)
- AI rulesEU AI Act, applying in phases since 2025
- LanguagesDutch and English
- Time zoneCET in winter, CEST in summer
E-commerce and retail
Support triage, order look-ups and drafted replies in Dutch and English.
Fintech and payments
Agents that prepare checks and case notes for a person to approve, fully logged.
Start-ups and scale-ups
Agent features for your product, tested on real cases before launch.
What our Amsterdam AI developers build
AI agent development and AI automation that work inside the tools your team already uses.
Task agents
Triage, reports, leads, documents.
Knowledge assistants
Answers from your documents, source shown.
Integrations
CRM, helpdesk, databases, APIs, MCP.
Multi-step workflows
Plan, hand off, pause for approval.
Testing
Test sets from your real cases.
Guardrails and monitoring
Permission limits, checks, alerts.
Automation, chatbot or AI agent?
Not every task needs an agent. Use-case discovery shows where an agent helps, and where simpler automation wins.
| Rule-based automation | AI agent | Chatbot | |
|---|---|---|---|
| What it does | Runs fixed steps you define | Plans steps and uses your tools to finish a task | Answers questions in a chat |
| Messy input (emails, documents) | No: needs structured data | Yes | Partly: answers, doesn't act |
| Takes actions | Yes, exactly as scripted | Yes, within the permissions you set, after approval | Usually not |
| Best for | Stable, repetitive rules | Multi-step work across tools | FAQs and simple support |
How an agent earns trust
Each step unlocks only when the one before has proved itself.
Read-only
Looks, changes nothing.
Shows its evidence
Data and sources behind every suggestion.
A person approves
Nothing happens without a yes.
Automatic, if approved
Only for actions you list.
Everything logged
Suggestions, approvals, actions.
Agents we can build
AI automation for everyday work. Illustrative, not client work.
Support triage
Sort, tag and draft replies.
Lead qualification
Score and route new leads.
Document processing
Read forms, fill fields.
Report preparation
Weekly numbers, summarised.
Knowledge assistant
Answers, source linked.
Back-office workflows
Multi-step, with approval gates.
- Your cloud account
- Your regions
- Your access rules
- Your logs
How we work
Start small, prove it on your own examples, then scale.
- 1ReviewUse cases and data
- 2PrototypeTested on your examples
- 3PilotYour team approves
- 4RolloutStaged, in your setup
Timeline
| Phase | Typical duration | You get |
|---|---|---|
| Use-case and data review | 1 to 2 weeks | Ranked use cases; data and access checked |
| Prototype | 2 to 4 weeks | Working prototype, tested on your examples |
| Pilot | 3 to 6 weeks | Pilot with your team; every action approved |
| Production rollout | 2 to 6 weeks | Staged rollout in your setup, monitoring on |
| Ongoing | Ongoing, as agreed | Reviews, test runs, new tasks |
Typical ranges in weeks, not a guarantee.
How to choose an AI agent development company in Amsterdam
Six checks before you sign, whoever you hire.
Proof on your own examples
Ask for a prototype tested on your real cases before you commit to a pilot.
UnFoldMart: A prototype tested on your real examples first.
Human approval and logging
Who approves which actions, and is every suggestion, approval and action logged?
UnFoldMart: Read-only first, approval before actions, everything logged.
Testing before and after launch
How the agent is tested, and how prompt or model changes are checked before release.
UnFoldMart: Test sets from your own cases; changes pass release checks.
Data and hosting
Where the agent, its logs and your data run, and whether providers may train on your data.
UnFoldMart: Agents can run in your own cloud account.
Running costs
How model and hosting costs are estimated, limited and tracked.
UnFoldMart: A cost estimate during the prototype; usage limits per agent.
Ownership and handover
Who owns the code, prompts and tests, and how a handover works.
UnFoldMart: Code, prompts, tests and docs are yours.
Off-the-shelf AI tool, custom agent or in-house team?
| Custom agent (with us) | Off-the-shelf AI tool | In-house team | |
|---|---|---|---|
| Fit to your process | Built around your tools and rules | You adapt to how the tool works | Built around your process |
| Start | After scope and quote | Quick to try | After hiring |
| Data and hosting | Can run in your own cloud account | On the vendor's platform | Your choice |
| Approval and logging | Built to your rules | As far as the tool allows | What your team builds |
| Cost model | Project quote or monthly team, plus model and hosting costs | Per-seat or usage subscription | Salaries, hiring and tools |
| Best for | Multi-step work across your systems | Common tasks in standard tools | AI as a long-term core capability |
What affects the cost
No price list. Your quote depends on these factors.
- TasksHow many, how complex.
- SystemsTools and data to connect.
- DataDocuments and access.
- Risk levelApprovals and checks.
- HostingYour cloud or managed.
- LanguagesEach extra language, such as Dutch and English, needs its own test cases.
Ways to work with us
Prototype first
Prove it on real examples.
Fixed-scope pilot
Scope and price in writing.
Ongoing agent team
New tasks, monthly.
Model and hosting costs are billed by your providers; we estimate them early.
How quoting works
- Short briefThe task and the tools.
- Free 30-minute callBy video, in English.
- Written estimateScope, timeline, price.
- You decideNo obligation.
EU AI Act and GDPR
This is general information, not legal advice. Your legal adviser has the final word.
EU AI Act
Regulation (EU) 2024/1689 applies in phases: bans on certain practices and AI-literacy duties since 2 February 2025, rules for general-purpose AI models since 2 August 2025 and most other rules since 2 August 2026; some high-risk rules apply later. Many business agents are not high-risk, but transparency duties, such as telling people they are dealing with an AI, can apply.
Official source: AI Act (European Commission) ↗GDPR and the UAVG
The GDPR applies whenever an agent processes personal data; the Dutch GDPR Implementation Act (UAVG) adds the national details. We plan lawful basis, data minimisation and access limits into every agent.
Official source: UAVG (wetten.overheid.nl) ↗Autoriteit Persoonsgegevens
The Dutch Data Protection Authority supervises how organisations in the Netherlands handle personal data and publishes guidance for them.
Official source: autoriteitpersoonsgegevens.nl ↗Public standards we align our work to
Working with us from Amsterdam
One dedicated team; projects are led by UnFoldMart from our international offices.
Our Amsterdam office
Basisweg 10, 1043 AP Amsterdam
By video
Workshops, demos and weekly check-ins by video.
Language
Calls and project work in English.
Time zone: Central European Time (CET/CEST)
Office-hours overlap: –
09:00–18:00 local time in both offices. Same time zone as our Frankfurt, Zürich, Paris, Madrid and Warsaw offices.
Company-wide figures across all our services, not AI projects.
- Zürich · in person
- Frankfurt · in person
- London
- Amsterdam
- Paris
- Madrid
- Warsaw
- Singapore
- Vancouver
- Gurugram
Frequently asked questions
AI agent development in Amsterdam: before you book a call.
Do you have an office in Amsterdam?
Yes. UnFoldMart's Amsterdam office is at Basisweg 10, 1043 AP Amsterdam. Workshops, demos and weekly check-ins with Amsterdam clients take place by video, in English.
What is an AI agent, and how is it different from a chatbot?
A chatbot answers questions. An agent also acts: it uses your tools to finish multi-step tasks, like updating a CRM record, within the permissions you set.
How much does AI agent development cost in Amsterdam?
Pricing is custom. Cost depends on the number and complexity of tasks, the systems to connect, your data, the risk level and hosting. After a short brief and a free 30-minute call, you get a written estimate. Model and hosting costs are billed by your providers; we estimate them early.
How long does it take to build an AI agent?
Typically: use-case and data review 1 to 2 weeks, prototype 2 to 4 weeks, pilot 3 to 6 weeks, production rollout 2 to 6 weeks. These are ranges, not guarantees.
How do you stop an agent from making costly mistakes?
It starts read-only, shows its evidence and waits for a person's approval. Only actions you list can run automatically, and everything is logged. Test sets built from your own cases run before every release.
Can the agent run in our own cloud account?
Yes. The agent, its logs and, if needed, an open-weight model can all run in your own cloud account. Otherwise we agree regions and providers that don't train on your data.
Does the EU AI Act apply to our agent?
It applies in phases, and most rules have applied since 2 August 2026. Many business agents aren't high-risk, but transparency duties can still apply. We help you classify your use case; legal sign-off stays with your counsel.
Can the agent answer customers in Dutch and English?
Yes. Modern language models handle Dutch and English well. We test the agent on real examples in both languages, and a person approves replies until the agent has proved itself.
Who works on our project, and how do we communicate?
Projects are led by UnFoldMart from our international offices, with a small dedicated team. Calls are by video, in English, with a demo at each stage.
Can we see AI agent projects you have built?
Our published projects are web, brand and marketing work, so we don't present them as AI agent references. Instead, you judge the work on your own data: the prototype is tested on your real examples before you decide on a pilot.
Building an AI agent in Amsterdam?
Tell us the workflow. We'll say honestly if an agent fits.