AI agent development
AI agents that take real work off your team, connected to your systems and kept under human control.
- Custom quote after a brief
- No sales pitch
Company-wide:★★★★★ 4.9+ on Clutch·250+ brands·10 offices
> read order ✓
> draft reply ✓
> approved · logged ✓
Brands across our services · company-wide, not AI projects
What we build
Custom AI agents that work inside the tools you already use.
Task agents
Triage, reports, leads, documents.
Knowledge assistants
Answers from your documents, source shown.
Integrations
CRM, helpdesk, databases, APIs, MCP.
Multi-step workflows
Plan, hand off, pause for approval.
Testing
Test sets from your real cases.
Guardrails and monitoring
Permission limits, checks, alerts.
How an agent earns trust
Each step unlocks only when the one before has proved itself.
Read-only
Looks, changes nothing.
Shows its evidence
Data and sources behind every suggestion.
A person approves
Nothing happens without a yes.
Automatic, if approved
Only for actions you list.
Everything logged
Suggestions, approvals, actions.
Less autonomyMore autonomy
Example run: a refund request
Illustrative example, not customer data
- RequestA refund request arrives in the helpdesk.
✓ - Read-onlyThe agent reads the order and refund policy.
✓ - EvidenceIt drafts a reply and refund, citing both.
✓ - ApprovalA teammate approves with one click.
Approved ✓ - LoggedAction and approval are logged.
✓
Agents we can build
AI automation for everyday work. Illustrative, not client work.
Support triage
Sort, tag and draft replies.
Lead qualification
Score and route new leads.
Document processing
Read forms, fill fields.
Report preparation
Weekly numbers, summarised.
Knowledge assistant
Answers, source linked.
Back-office workflows
Multi-step, with approval gates.
- Your cloud account
- Your regions
- Your access rules
- Your logs
Who it's for
One AI agent development company, test to production.
Operations, support and sales
Repetitive work across tools.
Product companies
Agent features for customers.
Knowledge-heavy businesses
Less time searching for answers.
Leadership teams
From AI experiment to production.
- Customer support
- Sales
- Operations
- Finance
- HR
- IT
How we work
Start small, prove it, then scale.
Use-case and data review
What good looks like.
Typical1 to 2 weeksPrototype
Tested on your real examples.
Typical2 to 4 weeksPilot
With your team, human review.
Typical3 to 6 weeksProduction rollout
Staged, in your setup.
Cloud and DevOps ↗Typical2 to 6 weeksOngoing
Reviews, tests, new tasks.
TypicalOngoing, as agreed
Typical minimumTypical maximumWeeks (one scale). Typical ranges, not a guarantee.
What you get
Progress you can check.
- Use-case and data review
- Prototype tested on your real examples
- Test set built from your own cases
- Approval flow and full action log
- Permission limits and guardrails
- Running-cost estimate and tracking
- Code, prompts, tests and docs: yours
Engagement and pricing
No price list: a custom quote after a short brief. Led by UnFoldMart from our international offices.
Prototype first
Prove it on real examples.
Fixed-scope pilot
Scope and price in writing.
Ongoing agent team
New tasks, monthly.
Model and hosting costs are billed by your providers; we estimate them early.
How quoting works
- Short briefThe task and the tools.
- Free 30-minute callBy video, in English.
- Written estimateScope, timeline, price.
- You decideNo obligation.
What affects the quote
- TasksHow many, how complex.
- SystemsTools and data to connect.
- DataDocuments and access.
- Risk levelApprovals and checks.
- HostingYour cloud or managed.
Approach and technology
Model-agnostic, chosen per task.
Prompt and model changes pass the same release checks as code.
Safety and compliance
We help you classify your use case; legal sign-off stays with your counsel.
Public standards we align our work to.
Security testing before launch: Cyber security ↗Brands across our services
Company-wide, from web, brand and marketing clients. Not AI projects.
They're genuinely accommodating as we work through what feels right for the platform.
★★★★★ Clutch · Sep 2026
We were extremely satisfied with UnFoldMart's work, professionalism, and commitment throughout the project.
★★★★★ Clutch · May 2026
- Gurugram (HQ)
- Frankfurt · in person
- Amsterdam
- Zürich · in person
- London
- Paris
- Madrid
- Warsaw
- Singapore
- Vancouver
Frequently asked questions
Before you book a call.
What is an AI agent, and how is it different from a chatbot?
A chatbot answers questions. An agent also acts: it uses your tools to finish multi-step tasks, like updating a CRM record, within the permissions you set.
How do you stop an agent from making costly mistakes?
It starts read-only, shows its evidence and waits for a person's approval. Only actions you list can run automatically, and everything is logged.
Can it run in our own cloud account?
Yes. The agent, its logs and, if needed, an open-weight model can all run in your own cloud account. Otherwise we agree regions and providers that don't train on your data.
How are running costs controlled?
A suitable model per task, usage limits per agent and cost tracking. We estimate running costs during the prototype.
Does the EU AI Act apply to our agent?
Many business agents aren't high-risk, but transparency rules can still apply. We help you classify your use case; legal sign-off stays with your counsel.
How much does it cost, and how long does it take?
You get a tailored quote after a short brief or free call. Typically 2 to 4 weeks to a prototype, then 3 to 6 weeks of pilot. Ranges, not guarantees.
Start with one task that eats your team's week
Tell us the workflow. We'll say honestly if an agent fits.